Privacy Policy for Longmont Couples Counseling Therapy
Introduction
Welcome to Longmont Couples Counseling Therapy’s (LCCT) online privacy policy, designed to safeguard your personal information and protect your privacy when you interact with our services. At LCCT, we are committed to ensuring that your data is handled securely and transparently. This policy explains our practices regarding the collection, use, disclosure, and protection of any information you provide to us through our website (https://longmont-couples-counseling-therapy.denvermentalhealthcare.com) and related services.
Scope
This privacy policy covers all aspects of your interaction with LCCT, including our website, mobile applications, online therapy sessions, and any other digital services we offer. It is important to note that this policy does not extend to third-party websites or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.
Processing Activities
Your personal data is processed in various ways when you engage with LCCT:
- Using Our Services: When you sign up as an authorized user for our online counseling services, use our apps, or access our website, we collect and process your information to provide personalized therapy and support.
- Communication: If you choose to receive newsletters, emails, phone calls, or text messages from us, we will use the contact details you provide for communication purposes.
- Website Visits: Visiting our websites linked to this policy means you agree to the terms outlined here, and your browser activity may be logged for analytical and improvement purposes.
Personal Data Collection
LCCT collects multiple categories of personal data to deliver tailored services:
- Account Information: This includes your name, email address, user ID, and password used to access our platforms.
- Payment Details: We securely process payment information, including cardholder details, for therapy sessions and related purchases.
- Financial Data: We may collect financial records or transaction history if you opt for billing through our platform.
- Purchase Information: Details about products or services purchased from us, including therapy packages or counseling session bookings.
- Mobile Device Identifiers: Unique device identifiers and IP addresses to enhance user experience and for analytics.
- Location Data: With your consent, we may access your location data to provide relevant local resources and services.
- Feedback and Reviews: Any comments, suggestions, or reviews you share with us contribute to our service improvements.
- Social Media Information: If you choose to connect your social media accounts, we may collect publicly available information from these platforms.
- Product Interaction: Data about the products or services you view, engage with, or purchase on our site.
Cookies and Tracking Technologies
LCCT uses cookies and similar technologies to improve user experience and analyze website performance:
- Strictly Necessary Cookies: These ensure basic functionality, such as allowing secure log-ins and remembering your preferences.
- Preference Cookies: Customized settings you choose, like language preferences, help us deliver personalized content.
- Analytics Cookies: Used by our analytics partners to understand user behavior, provide insights, and improve our services.
Users can control which cookies are set on their device through our Cookie Manager, allowing for tailored privacy choices.
Data Retention and Deletion
We adhere to data retention policies that balance legal requirements, business needs, and your rights:
- Personal data is retained as long as necessary for the purpose it was collected, unless a longer period is required by law or for legitimate business interests.
- Once the data is no longer needed for these purposes, we securely delete or anonymize it to prevent unauthorized access or use.
Data Security
The security of your personal information is paramount, and we implement robust security measures:
- Encryption: We utilize industry-standard encryption protocols to secure data during transmission and storage.
- Third-Party Processing: LCCT engages trusted third-party service providers who process data on our behalf, ensuring they adhere to strict security standards.
- Regular Audits: Our security practices are regularly reviewed and updated to address emerging threats.
Children’s Privacy
LCCT does not intentionally collect or store personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take prompt action to rectify it.
Your Data Rights
Depending on your jurisdiction, you may have various rights regarding your personal data:
- Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it is inaccurate or incomplete.
- Erasure (Right to be Forgotten): Under certain conditions, you can request the deletion of your data from our systems.
- Restriction: In some cases, you may limit the use or processing of your data for specific purposes.
- Data Portability: You have the right to receive your personal data in a structured, commonly used format and transfer it to another controller.
- Objection: You can object to the processing of your data for certain purposes, such as direct marketing.
- Non-Discrimination: LCCT guarantees that no adverse decisions will be made solely based on automated processing of your personal data.
To exercise these rights or for any data-related inquiries, please contact our Data Privacy Team at the details provided below. We will respond to your requests in a timely manner, adhering to applicable laws and regulations.
Changes to Policy
LCCT reserves the right to update this privacy policy periodically to reflect changes in practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it regularly.
Contact Us
For any questions, comments, or requests regarding your privacy, please reach out to our Data Privacy Team:
- Email: privacy@longmont-couples-counseling-therapy.denvermentalhealthcare.com
- Mail: Longmont Couples Counseling Therapy, Privacy Policy Inquiries, [Address]